FERAL Limited Warranty (USA only)
If the product is found to be defective under normal use and proper care, FERAL Surfing will repair or replace the product at our discretion within 365 days from product shipping date. The decision to replace or repair a product is made by FERAL Surfing upon receipt of the defective product. If the defective suit is replaced with a new suit, the new suit will be covered under a 30-day limited warranty. Defective product should be returned clean and dry, postage prepaid, with a completed repair tag we will send you. The repair tag should include product description, product defects, requested action, return address, daytime phone number with area code, customer’s name and a copy of the purchase receipt sent to FERAL Surfing. Suits without a copy of the purchase receipt will NOT be covered. We reserve the right to deduct a $20 cleaning fee for improperly cleaned and/or dried suits.
The following will not be covered under our limited warranty policy: UV or sunlight wear and fading, alteration, materials over 365 days, repairs or alterations done by anyone other than FERAL, damage to the inside ankle area from incorrect or over stretching of the suit when pushing the feet through the suit or catching toe and/or finger nails, damage from washing machine or dryer, damage from improper storage or hanging, damage from Velcro leash rope, damage to zipper from forcefully getting in or out of the suit including but not limited to: slider coming off of zipper teeth, broken zipper teeth, broken slider and broken zipper pull.
We will cover a shark attack, with proper documentation, if you are unfortunate enough to be a victim :(